
Position Title
Director of Teaching
As director of teaching for the Writing Center, Carolyn Gubala serves as the writing program administrator for entry-level writing, first-year composition and upper-division writing. She oversees the scheduling process for more than 100 instructors, serves on the personnel review committee and organizes ongoing professional development, trainings and orientations.
Previously, Gubala served as the assistant director of online writing instruction for the University Writing Program at UC Davis and as the assistant director of professional technical communication at the University of South Florida. Prior to graduate school, Carolyn worked as an editor for more than a decade.
She has taught undergraduate writing courses, including business writing, technical writing, professional and technical editing, research methods, writing for engineers, advanced composition and first-year composition. Additional courses include a graduate seminar on plain language for an international university in France.
Gubala’s research is geared toward improving pedagogical practices in writing courses. Research topics include rhetorical outcomes, data visualizations, information design, diversity, equity and inclusion, online writing instruction, and perception of errors. Most recently, Carolyn is working on a collaborative book project with a goal to improve pedagogical practices for teaching the professional technical communication service course. The project uses student data, instructor feedback and interviews with teaching faculty and program administrators.
- Ph.D., English (Rhetoric and Composition), University of South Florida
- M.A., Rhetoric and Writing Studines, San Diego State University
- B.A., Journalism (Public Relations), West Virginia University
- Zarlengo, T, Griffith, J., Gubala, C., & Melonçon, L. (2025). Delphi: A research approach for complex research questions in technical and professional communication. Journal of Business and Technical Communication. (Accepted, June 2025)
- Gubala, C. & Melonçon, L. (2025). Scholarly borders and meaning making: Uncovering the research practice and decision making process of an integrative literature review. Proceedings of the IEEE ProComm, Sønderborg, Denmark.
- Burry, J., Gubala, C., Griffith, J., Zarlengo, T., & Melonçon, L. (2024). Creating assignments that put programmatic inclusion and diversity work into practice. In H. Falconer & L. McClary (Eds.), Inclusive STEM: Transforming Disciplinary Writing Instruction for a Socially Just Future (pp. 123-145). The WAC Clearinghouse; University Press of Colorado. doi.org/10.37514/ATD-B.2024.2364.2.08
- Melonçon, L. Griffith, J., Gubala, C., & Zarlengo, T. (2023). Back to the basics: Uncovering the rhetoric student learning outcome. Business and Professional Communication Quarterly, TBD. doi.org/10.1177/23294906231213631
- Gubala, C. & Melonçon, L. (2022). Data visualizations: A meta-synthesis review of empirical studies across disciplines. Proceedings of the IEEE ProComm, Limerick, Ireland. doi.org/ieeexplore.ieee.org/document/9881661
- Sonnenberg, M., Gubala, C., Griffith, J., Burry, J., Zarlengo, T., & Melonçon, L. (2022). Implementing a continuous improvement model for assignment evaluation at the TPC program level. Journal of Technical Writing and Communication, 54(1), 24-45. doi.org/10.1177/00472816221124605
- Gubala, C., Larson, K., & Melonçon, L. (2020). Do writing errors bother professionals? An analysis of the most bothersome errors and how the writer’s ethos is affected. Journal of Business and Technical Communication, 34(3), 250-286. doi.org/10.1177/1050651920910205